Updating the jtapi client cisco unified contact center. Cisco unified jtapi developers guide for cisco unified. Cisco unified jtapi client software cisco community. The extension mobility service works by downloading a new configuration. Is there a download of the cisco jtapi installation so i can compile the cicso java example. Updating the jtapi client cisco unified contact center express. To upgrade the jtapi client, download the appropriate client as described in the installing the cisco unified. Ciscounifiedjtapiinstallation thischapterdescribeshowtoinstallandconfiguretheciscounifiedjavatelephonyapi jtapi client softwareforciscounifiedcommunicationsmanager.
In the first article there was an introduction to the basic interfaces of jtapi, that is jtapipeer, provider, address, terminal, call and connection. If you need to upgrade, download the appropriate client from the cisco callmanager administration as described in the. The cisco cra server, cisco agent desktop, and cisco callmanager communicate using the jtapi client. This document was generated from cdn thread created by. Cisco unified jtapi developers guide for cisco unified communications manager, release 11. To upgrade the jtapi client, download the appropriate client as described in the. The jtapi client downloads a ctl file via tftp udp port 69 from the configured tftp server. This ctl file contains the capf server certificate after downloading the ctl file and storing it in the keystore folder, the jtapi client has to make a tls connection to the capf server on tcp 3804.
Talk telephony application library kit talk provides an efficient and scalable architecture to make cti more easy and web oriented. Cisco unified jtapi client software devnet support updated october 05, 2018 10. Install cisco jtapi client on unified communications manager pg. If you need to upgrade, download the appropriate client from the cisco callmanager. To upgrade the jtapi client, download the appropr iate client as described in the installing the cisco unified jtapi software section. In order to support this feature for linux based jtapi client machines, auto. The i file contains default values, but client applications can. If you have upgraded from cisco unified communications manager 4.
Cisco unified contact center enterprise installation and upgrade. Applications do not need to specify an url for downloading the. New apis require applications to specify a certificate pass phrase and the certificate pass phrase is used to encrypt java key store where client server certificates are stored. If the jtapi client version on the cra server is a later release than the version on cisco callmanager, the jtapi client update tool first uninstalls the existing jtapi client from the cra server and then installs the new jtapi client. Currently cisco unified jtapi certificate download api has some security issues, to solve the problem, cisco provides new certificate download apis. Configuring and troubleshooting secure jtapi cti cisco. If you do not upgrade the jtapi client, your application will fail to initialize.1674 930 364 779 1569 124 392 698 300 994 291 1456 1047 1261 344 1152 625 7 55 1508 940 1264 561 168 566 305 363 1155 1471 1406 1296 370 717 540 203 603